Schlage Door Lock Keeps Going Offline

Somunleashed march 29 2019 4 16pm 1.

Schlage door lock keeps going offline.

Anyone else with schlage locks find that they re offline this morning. Disconnect the battery pack and tap the schlage emblem 2 4 times to completely discharge the lock. Unplugging the battery and plugging back in will fix for a few hours to days or new batteries will fix for a few days. Start by selecting your lock in the app and then tapping on the settings gear icon in the top right corner of the screen.

If i reboot the hub through the ide they come back online. They ll show online for a little while and then go offline again. It does not directly connect to wi fi. At times we all need assistance.

Both of my schlage touchscreen deadbolts went off line yesterday. I woke up today to find both of my locks are offline. 4 schlage connect locks connected to wink. If your lock is offline there are still some ways you can lock and unlock your door.

Looks like i am going to have to go through the remove repair process again and see what happens. I have tried several z wave repairs that all fail on multiple devices. Next scroll down and tap on alarm security. Browse commonly asked questions below or scroll down to submit your own.

I tried powering the locks off and on and i can still lock and unlock it by entering in the codes from the lock. Fall offline after a couple days. If your lock is having trouble reaching guard or connect it will appear as offline in the nest app. Schlage connect touchscreen deadbolt keep going offline.

When the pop out menu appears tap on front door under locks. Friday september 4 2020. Whether you re looking for the correct pronunciation of schlage or instructions on programming a keypad lock this is a great place to start. Keep in mind that your lock might be named something differently other than front door.

Our experts will keep you in the know. Other one is actually slightly newer and it is offline 75 of the time. Smart locks electronic locks hardware accessories find a retailer. I am beginning to think that i have a hub.

We re at your service with strong support for all your schlage style security and installation questions every step of the way. Not sure if there were any firmware updates in the last 24 hours that caused it or what may have happened. Here are some things to keep in mind if your lock is offline. But when i do lock or unlock from the app or operate the lock physically then the device shows online in smartthings app.

Even if your lock is offline most passcodes will still work. Next press and hold schlage emblem while reconnecting the battery pack look for the 3 green check marks on the touchscreen of the lock. One of them is working 100 of the time without issues.